Privacy Policy

Last Updated: September 2026

1. Introduction

Trediva ("Trediva", "we", "us", or "our") respects your privacy and is committed to protecting the personal information of users who access or use our website and services.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you when you use the Trediva website and related services.

By using our website or creating an account, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Depending on how you use our website, we may collect information such as:

  • Your name
  • Email address
  • Mobile phone number
  • Account login information
  • Information submitted through forms or support requests
  • Transaction and payment-related information necessary to process payments
  • Information relating to your use of our website and services
  • Technical information such as browser type, device information, IP address and website activity

3. How We Use Your Information

We may use collected information for purposes including:

  • Creating and maintaining your account
  • Providing and administering our services
  • Processing and confirming transactions
  • Providing customer support
  • Communicating with you about your account, transactions, services or important updates
  • Maintaining website security and preventing unauthorized activity
  • Improving the functionality and user experience of our website
  • Complying with applicable legal and regulatory requirements

4. Payment Information

Payments made through Trediva may be processed through third-party payment service providers, including Razorpay, where applicable.

Trediva does not intend to store complete card numbers, CVV numbers, UPI PINs, passwords or other sensitive payment authentication credentials on its own website servers. Payment information may be processed directly by the applicable payment service provider according to its own privacy policy and security practices.

You should review the privacy and terms applicable to the payment provider used for your transaction.

5. Cookies and Similar Technologies

Trediva may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality, understand website usage and support security.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Sharing of Information

We may share information with service providers and technology partners where reasonably necessary to operate our website and provide requested services. These may include payment processors, hosting providers, security providers, communication services and technical service providers.

We may also disclose information where required by applicable law, legal process, governmental authority, or where reasonably necessary to protect our rights, users, property or security.

We do not intend to sell your personal information as a standalone commercial product.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Account Security

You are responsible for keeping your account credentials confidential and for taking reasonable steps to prevent unauthorized access to your account.

If you believe that your account has been accessed without authorization, please contact us as soon as possible.

9. Data Retention

We may retain personal and transaction-related information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, enforce agreements, prevent fraud, and comply with applicable legal or regulatory obligations.

10. Third-Party Services

Our website may use or integrate third-party services. These third parties may have their own privacy policies and terms governing the information they process.

Trediva is not responsible for the privacy practices of third-party websites or services that are outside our control. We encourage users to review the relevant third-party privacy policies before using those services.

11. Children's Privacy

Our services are not intended to knowingly collect personal information from children where such collection is restricted by applicable law. If you believe that information belonging to a child has been submitted to us improperly, please contact us so that we can review the matter.

12. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information, subject to legal and operational requirements.

To make a privacy-related request, please contact us using the details provided below.

13. Changes to This Privacy Policy

Trediva may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or privacy practices.

When changes are made, the updated version will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can contact Trediva using the following details:

Trediva

Email: trediva99@gmail.com

Phone: +91 8005873431